We firmly believe that the Rainbow® Cleaning System is best demonstrated and sold to customers through personalized in-home demonstrations. This allows the customer to experience the versatility and performance of the product and make an informed purchase decision. Our products have been sold this way for more than 80 years.
Rexair is a proud member of the Direct Selling Association, which helps to ensure that the marketing of products is conducted with the highest level of business ethics and service to consumers.
Importantly, only Rainbow Products sold by Authorized Rainbow Distributors in the home come with an authorized warranty. Rainbow products purchased through unauthorized channels, including the Internet, are not covered by an authorized warranty. In addition, there is no guarantee that products sold on the Internet are either new or genuine Rainbow Products.
While Rexair sympathizes with customers who have been taken advantage of by unauthorized or Internet sellers, Rexair stands behind its Authorized Distributors and can only offer assistance to customers who have purchased through authorized channels.